Reference

Privacy Policy for Your Indonesia Account

Q: Who do I contact for a privacy request?

Use Live Chat in your account, email privacy@hexa188.fun, or open Profile > Help > Privacy Request. Include your username and registered phone number, but never send your password or wallet PIN.

Your account data, DANA, OVO, GoPay and QRIS payment checks, and lobby activity across Live Dealer Lobby, Genie Three Wishes and Volleyball Betting are covered in this Privacy…

Account data scopeDANA and OVO recordsGoPay and QRIS logsCookie choices09:00-01:00 WIB help

Explore The Lobby Read FAQ

How We Treat Your Data

hexa188 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

A clear Privacy Policy helps you know what happens before you join, verify a wallet, or ask us to update your profile. We collect data you give during account creation, data created when you log in, and transaction references needed to match DANA, OVO, GoPay or

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QRIS requests with your wallet balance. We use that data to run your account, check security events, answer privacy questions, and keep records required for account and payment disputes. We do not sell your personal data. Access and eligibility depend on local law and are available
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only where local law permits. If a rule in your location requires a different handling step, we apply the stricter account check before continuing.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Help Through Local Channels

Privacy questions need a direct route, not a generic inbox. Use Live Chat from your account menu from 09:00 to 01:00 WIB, email privacy@hexa188.

ACCOUNT CARE

Controls Around Your Wallet Data

A Privacy Policy should explain daily handling, not only legal wording. We separate login data, wallet references, cookie settings, and support messages so each request can be checked without exposing more data…

Data We Collect

We collect your phone number, username, password hash, device details, IP region, and account activity. This lets us open your wallet, secure login sessions, and answer privacy requests tied to your profile.

Payment Records

DANA, OVO, GoPay and QRIS references are kept with transaction time, status, and account match result. We use them to trace wallet disputes, not to read unrelated wallet activity.

Cookie Choices

Cookies remember login sessions, language preference, and security checks. On Android Chrome, you can open Settings > Site settings > Cookies if you want to adjust browser storage for hexa188.fun.

Login Security

New device logins may trigger extra checks before wallet changes are allowed. If your phone changes, contact us through Live Chat so we can confirm identity without exposing your records.

Retention Window

We keep account and payment records while your account is active and for a reasonable period after closure when disputes, security checks, or local rules require a record trail.

Change Requests

You can ask us to correct profile data, review stored records, or close an account file where allowed. We may keep transaction logs when required for payment matching or dispute handling.

Privacy Questions Before You Join

Before you open an account, you should know what data we collect, why it is needed, and how to reach us if something looks wrong. These answers focus only on our Privacy Policy: account data, cookies, payment references, access requests, correction steps, and record retention. If your question involves local access, we apply the rule that availability depends on local law.

We collect the details needed to create and secure your account, such as phone number, username, password hash, device data, and IP region. Payment references are added only when you use DANA, OVO, GoPay or QRIS.

Game activity helps us check account events, session errors, and dispute timelines. For example, activity from Live Dealer Lobby, Crash Games or Bingo may show whether your account was active during a support case.

Yes. Open Profile > Help > Privacy Request after login, or contact Live Chat from 09:00 to 01:00 WIB. We verify your username and last login device before changing account contact details.

We share payment references only with service providers that help process or verify DANA, OVO, GoPay and QRIS status. We do not sell your personal data or share wallet records for unrelated marketing lists.

Cookies support login sessions, language settings, and security checks. On Android Chrome, open Settings > Site settings > Cookies to manage browser storage, then reload hexa188.fun to apply your choice.

We keep records while your account is active and for a reasonable period after closure when payment disputes, security checks, or local rules require it. Some transaction logs may stay longer for wallet matching.

Use Live Chat in your account, email [email protected], or open Profile > Help > Privacy Request. Include your username and registered phone number, but never send your password or wallet PIN.

Privacy Policy for Your Indonesia Account

Privacy Help Through Local Channels

Controls Around Your Wallet Data

Data We Collect

Payment Records

Cookie Choices

Login Security

Retention Window

Change Requests

Privacy Questions Before You Join

01 What data does hexa188 collect when I open an account?

02 Why does the Privacy Policy mention game activity?

03 Can I ask hexa188 to correct my phone number?

04 Does hexa188 share my payment data with other companies?

05 How can I check cookies used by hexa188.fun?

06 How long are my account records kept?

07 Who do I contact for a privacy request?

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